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The instructions listed below are for the general setup of various email clients and cannot be guaranteed to work with every email client. The following configuration settings are appropriate for third party email clients such as Outlook, iPad, etc.

When using the example below, be sure to replace yourdomain.com with your actual domain name.

Your/Display name: anything you want
Email address: enter the full address (name@yourdomain.com)

Type of connection: POP3 or IMAP

Incoming mail server: mail.yourdomain.com
Outgoing mail server: mail.yourdomain.com
Outgoing mail server does require authentication.

Incoming mail port: 110 for POP3, 143 for IMAP
Outgoing mail port: 25 (If 25 does not work, try 26, as some ISPs block port 25)

Note: For Comcast/Xfinity Internet customers, port 587 is available for use as ports 25 and 26 are blocked on their network at times.

No SSL boxes should be checked*

Username/Account name: must be the full email address (name@yourdomain.com). Sometimes this setting won't work until you replace the @ with a + in the username.

Password: the email password.

Do NOT use SPA (secure password authentication).

Setting Up Email for the Apple iPhone

Newer Versions of iPhone

In the directions below, wherever it says "yourdomain.com" substitute with your domain name.

Tap "Settings" app
Tap "Mail, Contacts, Calendars"
Tap "Add Account..."
Tap "Other" (bottom option)
Tap "Add Mail Account"
Enter Name, address (full email user@yourdomain.com), and password.
(iPhone will attempt to guess your settings. Allow ~1 minute for it to fail.)
Select IMAP.
(It's the default. The option you've selected will be highlighted blue.)
Under "Incoming mail server"
1. Set "hostname" to mail.yourdomain.com
  (or your server host name or server's IP address)
2. Set "username" to email@yourdomain.com
3. Set "password" to your password
Under "Outgoing mail server"
1. Set "Host name" to mail.yourdomain.com
  (or your server host name or server's IP address)
2. Set "User name" to email@yourdomain.com
3. Set password to your password

You are now ready to send and receive emails via your iPhone.

Troubleshooting:

What is the IMAP Path Prefix?

The correct code is INBOX (all caps).

I Cannot Delete Emails

By default, iOS attempts to delete IMAP email by putting it in the phones trash. This causes an error to come up saying that the messages could not be moved to the trash folder.

To fix this:

Go to Settings > Mail, Contacts and Calendars > {your email account} > Advanced.
Select Deleted Mailbox.
In the On Server section, select the Trash box under the server. This will allow you to remove email from an iPhone or iPod.

Too Many Connections - 500 Errors?

On the iPhone there is a function called "push," and when it is enabled it keeps the connection to our server open and continually checks mail. Consequently, this creates many IMAP processes and eventually conflicts with our Terms of Service.

To avoid running excessive IMAP processes, you can disable push when you don't need it.

Go to Settings > Mail, Contacts, Calendars > Fetch New Data.
Toggle Push to Off.

Now, instead of retrieving emails continuously as they arrive, your iPhone will use the global Fetch setting to retrieve emails manually or at intervals.